Customer Relation Management, Call Centres, Sales Automation
BVB Consulting has extensive expertise and top-notch consultants
Siebel 8
(transcript) AND 7.7 Certified
as well as Siebel7 & Siebel2000 eBusiness Certified)
in deploying customized, flexible, cost-effective CRM solutions using industry leading CRM tool Siebel (www.siebel.com) in following business area:
- Customer Relation Management
- Call Centres
- Customer Service Automation
- Sales Force Automation
BVB Consulting has proven track record for delivering complex, integrated, custom client server applications for insurance, brokerage, banking, goverment agencies, retail business needs. Some of the tools / programming languages used:
- Siebel CRM [System Arch, Tools, EIM, Workflow / Assignment Mgr]
- Actuate Reports
- Microsoft Visual Basic, SQL Server
- Centura SQL Windows/32
- ASP, Java, Visual Age, Perl
Providing tailored training / professional upgrade for your staff.
Improve productivity of your staff by fine-tuned training plan.
Knowledge transfer in Siebel areas relevant to your application / environment.
Helping your staff get up to speed quickly and avoid known design and build pitfalls.
Providing tools for decision makers.
Turn Data into Information used to drive business decisions.
Calculate multi-dimensional cubes. Use customized reports developed in Seagate Crystal Reports or Cognos PowerPlay to see required data effectively.
Interconnecting Client Server/ Legacy MainFrame / Office Automation / Internet
Helping clients establish presence on the Internet, and maximize
benefits of doing business on-line.
Supporting critical business applications. Everyday example: One application BVB Consulting Inc has enhanced and migrated to SQL Windows32, MS SQL Server, ActiveX environment is processing over hunded millions of dollars a month. And we are able to provide efficient and timely technical support in case of any additional needs...